Login & Access

Introduction

Your business will require a trial or active subscription with RPD to enable your access to the platform. You will receive a welcome email from us once this has been setup for you.

Please contact hello@rp-database.com to discuss a trial or subscription options.

Login Video

Once you have received an email confirming your access, you can log in by visiting https://v2.rp-database.com or press the login button on our website.

Logging in with an Email Link (first login)

On the login page, simply add your email address and press the Email link button.

You will receive an email with a link to login. Press the link in the email and you will be logged into RPD.

Logging in with Password

If you would like to login using a password, you must set your password o your profile page. You must first login using the email link method.

Two Factor Authentication (2FA)

You have the option to have 2FA enabled for your business subscription. When enabled, all users in your business must use 2FA to access their account.

What is 2FA?

Two-factor authentication (2FA) is a security process in which users provide two different codes to login:

• email link OR password
• a code from their phone authentication app

This makes their account more secure, since even if their email account or password is compromised, the attacker would also need access to their phone to login.

If you plan on storing confidential information on your account, it is good practice to use 2FA as an extra layer of security.

Enabling 2FA

To enable 2FA, please create a support ticket and we will enable it for your business subscription.

Logging in with 2FA

Once 2FA is enabled, the next time a user logs in they will be prompted to setup 2FA on their account. Once setup, they will be asked for the code from their phone to be allowed access to their account.

Resetting 2FA (Lost Phone)

If you lose your phone, you will need to create a support ticket with us to reset your 2FA.