Introduction

At RPD, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, store, and protect the information you provide to us when using our platform.

Data Collection

We collect data through user-submitted forms, primarily involving property-related information. This includes both Public Data, which is accessible to all users, and Private Data, which is restricted to you and other authorized users within your company.

Data Usage

Public Data

This is used to provide a shared resource of property-related information that is accessible to all users on the platform.

Public data only includes information that is already in the public domain, namely; a properties address, its size, the current occupier and landlord/tenant contact details.

By submitting Public Data, you agree to its availability to all RPD users.

Private Data

This is stored securely and used exclusively by you and your authorized users at your business. This data is not sold or shared by RPD or used for any other purposes.

For examples in the way that public and private data is viewed and used in RPD, we recommend viewing the documentation: https://support.rp-database.com. You can submit a support ticket here if you have any further questions.

We also recommend reviewing our Terms of Service.

Data Storage

Your data is stored on our private database server which is provided by Digital Ocean and based in London, UK.

Access to this server is encrypted using industry standard 256 bit encryption.

Data is automatically backed up every day.

User Rights

You have the right to access, correct, or request deletion of your data. If you wish to exercise these rights, please contact us via our support portal, and we will process your request promptly in accordance with applicable data protection laws.

Security Measures

We take the security of your data seriously. RPD uses industry-standard encryption to protect all data stored on our database server. In addition, we regularly update our server with the latest security patches to ensure that your data remains secure and protected from unauthorized access.

Cookies and Tracking

RPD uses cookies and similar technologies to enhance your experience on the platform. We store authentication data in cookies to simplify your login process and manage your session. We also use third-party services such as Google Analytics and Microsoft Clarity for tracking and analytics purposes. These services help us understand how you use the platform and improve your experience.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we encourage you to review this page regularly to stay informed.

By using RPD, you consent to the collection and use of your data as outlined in this policy. If you have any questions or concerns, please contact us.